Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Authorized Use

Our website is intended for RC hobbyists, professionals, and enthusiasts purchasing components for personal or commercial use. You agree to use the site only for lawful purposes related to RC aviation and marine products.

1.2 Intellectual Property

All content on rctoyland.com, including product descriptions, images, and technical specifications, is the property of Kyosho Store and protected by copyright. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We specialize in high-performance RC components including:

• Precision propellers (2-blade and 3-blade configurations)
• EDF power systems and units
• Aircraft and helicopter ESCs
• Battery systems and chargers
• RC airframes (3D aerobatic, trainer, and commercial models)

While we strive for accuracy, minor variations in color or specifications may occur. Technical specifications should be verified before purchase.

2.2 Compatibility

Customers are responsible for ensuring component compatibility with their RC systems. Our technical team ([email protected]) is available for pre-purchase consultations.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You will receive:

• Order confirmation email
• Shipping notification with tracking

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secured with SSL encryption. Payment is due at time of purchase.

3.3 Pricing

Prices are in USD and subject to change without notice. Customers are responsible for any customs duties or import taxes.

4. Shipping Policy

4.1 Shipping Options

We ship worldwide except to certain Asian countries and remote regions:

• Standard Shipping ($12.95): Via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

4.2 Delivery Expectations

Delivery times are estimates and may vary due to:

• Customs processing
• Weather conditions
• Local carrier delays

Customers are responsible for providing accurate shipping addresses.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items. Non-returnable items include:

• Opened battery packs (LiPo, NiMH)
• Used propellers
• Custom-configured power systems
• EDF units with signs of operation
• Personalized items

5.2 Return Process

1. Email [email protected] within 15 days with order details
2. Receive RMA# and instructions
3. Ship items to: Kyosho Store Returns, 2327 Mattson Street, Portland, US 97232
4. Allow 3-5 business days for inspection

5.3 Refunds

Approved refunds are processed within 3 business days:

• Credit cards: 5-10 business days
• PayPal: 3-5 business days

Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

6.1 Accurate Information

Customers must provide:

• Correct shipping/billing information
• Valid payment details
• Complete specifications when requesting compatibility advice

6.2 Product Use

RC components must be:

• Used only as intended
• Installed by qualified individuals
• Operated in compliance with local regulations

6.3 Safety Compliance

Customers are responsible for:

• Proper handling of lithium batteries
• Safe operation of RC equipment
• Obtaining necessary permits for commercial use

7. Liability Limitations

7.1 Product Liability

Kyosho Store is not liable for:

• Improper installation or use
• Modifications to original products
• Consequential damages from product use

7.2 Website Use

We are not responsible for:

• Temporary website unavailability
• Technical issues beyond our control
• Unauthorized account access due to customer negligence

8. Dispute Resolution

Any disputes shall be resolved through good faith negotiations. If unresolved, disputes will be settled in courts located in Portland, Oregon, USA.

9. Policy Changes

We reserve the right to modify these terms. Continued use after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms:

Kyosho Store
2327 Mattson Street
Portland, US 97232
Email: [email protected]